Watermark Warranty

CONSUMER LIMITED WARRANTY: WATERMARK DESIGNS products carry a lifetime limited warranty to the original consumer purchaser to be free from defects in material and workmanship for as long as they own their home.

Parts made of glass, porcelain, or wood are excluded from this warranty. In addition, all finishes appearing on pop-up assemblies and drains are excluded. Uncoated polished brass (natural brass), Aged brass, and any other living finishes are intended to change over time and are excluded from the finish warranty. All copper and gold finishes are warranted for five years from date of purchase from the original purchaser. Customers are also strongly recommended to rinse the water supply fittings to get rid of scales and deposits and to install supply stops with filters or water softeners so as not to void the warranty. The use of any lead based acidic curing adhesive, mastic or plumbers putty will also void the finish warranty. This warranty is void for any damages due to misuse, abuse, neglect, accident, improper installation, improper care of finishes, or use of any replacement parts other than genuine WATERMARK DESIGNS parts.

This warranty is made to the original consumer purchaser in the original installation and is effective from the date of purchase as shown on purchaser's receipt. During the warranty period, WATERMARK DESIGNS will replace any part, which proves defective in material and/or workmanship under normal installation, use and service. Any covered faucet part that fails during the terms of this warranty will be replaced at no charge. Replacement parts can be obtained from your local dealer or distributor or by returning the part to the factory, transportation charges prepaid, to the address indicated here. All items for credit must be returned within 30 days of receipt of any replacement part.

This warranty is the exclusive warranty granted by WATERMARK DESIGNS and is in lieu of all other warranties of merchant ability and fitness for a particular purpose and is further limited to defective parts replacement only. Watermark Designs will not be liable for any labor or other expenses or for damages of any kind or nature incurred in connection with the sale, use, or replacement of any defective products or parts or portions thereof. Watermark Designs neither assumes nor authorizes any other person to assume for it any other liabilities in connection with the sale or use of its products.

COMMERCIAL WARRANTY: WATERMARK DESIGNS extends the above limited warranty to purchasers of products for hotels, condominiums, rentals, industrial, commercial and business use upon the same terms and conditions and exclusions applicable to residential purchasers, except that the finish and functionality warranty periods are reduced to a period of 1 year from the date of purchase.

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