Watermark Designs Now Offers Expedited Ordering
FOR IMMEDIATE RELEASE: September 20, 2018
Brooklyn-Based Manufacturer Makes Strides Toward Even Better Customer Service
Brooklyn, NY: Watermark Designs, a leading manufacturer of decorative plumbing fixtures, bathroom accessories and elegant hardware for the luxury commercial and residential markets, today announced that it is upping its customer service game. With a pilot expedited ordering program and shorter lead times for all customers, Watermark seeks to differentiate themselves with both innovative designs and best-in-class service.
Based in the independent design hub of Brooklyn and made in the USA, Watermark's designs combine sustainable product design with an eye toward architectural detail. The company has worked with some of the world's finest architects and designers, and boasts the ability to customize and create original product collections to meet each client's exact specifications.
Due to continued investments over the past two years such as an increased work staff, a new PVD (Pressure Vapor Deposition) department, additional spray booths and lacquering ovens, and various other factory expansions, Watermark has lowered their lead times substantially. Some orders can now be processed in as little as a few days.
To build on that success, the company is now launching a three-month trial program for expedited orders. For a 25% fee, certain orders can be expedited, depending on finish and customizing options. They anticipate that expedited lead times will be 25-50% faster compared to normal quoted production times, but if the expedited target dates are not met, the 25% fee is not charged.
“Our customers are at the heart of our business, and we strive to not only deliver an exceptional product but to meet the ever-increasing demands of the construction and design industry. We are proud of our efforts to do business as efficiently as possible,” said Avi Abel, President of Watermark Designs.
To learn more about Watermark Designs and their improved ordering and lead times, email [email protected] or call 718-257-2800. To see what they’re capable of, visit them online at https://www.watermark-designs.com/ or on Instagram @WATERMARKBROOKLYN.
About Watermark Designs: Watermark's designs achieve distinctive product quality through hands-on design and development combined with state-of-the-industry equipment.
Watermark Designs' elite collections have been incorporated into some of the world's most exclusive residences, hotels and high-rises including the Ritz-Carlton, Shanghai; Trump Park Avenue, New York, NY; and the Eden Roc Hotel, Miami Beach, FL.
The Brooklyn collection, designed in collaboration with INC New York, has even made its way to the South Street Seaport Museum, where it resides as a timeless piece of art.
With a strong commitment to the environment, Watermark Designs aggressively invests in and develops new products with water-saving features while implementing environmentally-safe manufacturing practices.